These Terms of Use (hereinafter referred to as the Terms) govern the use of www.petlife.az, operated by "PET LİFE" MƏHDUD MƏSULİYYƏTLİ CƏMİYYƏTİ, and apply to persons who access or use the website and its services.

1. Definitions

Company — "PET LİFE" MƏHDUD MƏSULİYYƏTLİ CƏMİYYƏTİ.

Website — www.petlife.az.

User — an individual who visits or uses the Website.

Product — any product displayed on the Website and available for purchase.

Order — an electronic request submitted by a User to purchase one or more Products.

2. General Terms

2.1. By using the Website, the User confirms that they have read and accepted these Terms.

2.2. If a User does not agree with these Terms, they should discontinue use of the Website and its services.

2.3. Certain features or services may be subject to additional terms displayed in the relevant sections of the Website.

3. Products and Public Offers

3.1. The Website provides information about Products, including their main characteristics, prices and availability.

3.2. Where applicable under the laws of the Republic of Azerbaijan, offers published on the Website may constitute a public offer.

3.3. Submission of an Order confirms the User's agreement with the selected Products and the applicable terms of that Order.

3.4. The Company may update Product ranges, prices, availability and offer conditions subject to applicable legal requirements.

4. Registration and User Accounts

4.1. Registration and creation of a personal account may be required to use certain Website features.

4.2. Users are responsible for ensuring that information provided during registration and checkout is accurate, complete and up to date.

4.3. Users are responsible for maintaining the confidentiality of their account credentials and should not disclose them to third parties.

4.4. The Company may restrict or suspend an account where these Terms, applicable law or Website rules have been violated.

5. Orders and Payments

5.1. Orders are placed through the Website by selecting Products that are available for purchase.

5.2. Product prices are displayed in Azerbaijani manat.

5.3. The Company may change prices and promotional conditions. Orders that have already been placed and confirmed remain subject to the terms applicable at the time of confirmation.

5.4. Payment is made using one of the payment methods displayed on the Website and available during checkout.

6. Delivery, Exchanges and Returns

6.1. Delivery areas, times, fees and other delivery conditions are published separately in the relevant section of the Website.

6.2. Product exchanges and returns are handled in accordance with the applicable laws of the Republic of Azerbaijan and the PetLife rules published on the Website.

6.3. Certain Product categories may be subject to statutory restrictions on return or exchange.

7. Rights and Responsibilities

Users agree to:

01. Provide accurate and up-to-date information

02. Comply with the applicable laws of the Republic of Azerbaijan

03. Refrain from using the Website for unlawful or fraudulent purposes or in a way that infringes the rights of third parties

04. Refrain from interfering with the proper operation or security mechanisms of the Website

The Company may:

01. Modify and improve the Website's design, structure and functionality

02. Temporarily restrict access during technical or maintenance work

03. Restrict certain services in cases involving security concerns or violations of applicable law or these Terms

04. Take reasonable technical measures necessary for the stable and secure operation of the Website

8. Intellectual Property

Texts, design elements, graphics, logos, photographs, software components and other materials available on the Website are protected intellectual property belonging to their respective rights holders. Except where permitted by applicable law, such materials may not be copied, distributed or used for commercial purposes without the appropriate written permission.

9. Limitation of Liability

The Company takes reasonable measures to maintain stable operation of the Website. To the extent permitted by applicable law, the Company may not be responsible for circumstances outside its reasonable control, including:

01. Internet, hosting, telecommunications or other technical failures

02. Acts or omissions of third-party service providers

03. Consequences resulting from inaccurate information provided by a User or improper use of the Website

04. Other objective circumstances beyond the Company's reasonable control

10. Final Provisions

10.1. The Company may update these Terms subject to applicable legal requirements.

10.2. The current version of these Terms is available on www.petlife.az and becomes effective once published.

10.3. Matters arising from these Terms are governed by the applicable legislation of the Republic of Azerbaijan.

CLEAR TERMS WITH PETLIFE

We recommend reviewing these Terms before using the Website or placing an order.